Ordering and Authenticity
Are these shoes real/authentic?
Yes, every pair is genuine and inspected before listing. We only sell authentic pre-loved and gently-used branded shoes, never fakes or replicas.
What condition are the shoes in?
Each pair is graded honestly as Like New, Gently Used, or Well-Loved, with real photos showing actual condition, not stock images. See our Shoe Condition Guide for details.
How do I place an order?
Browse our collections, add your size to cart, and checkout. You can also message us on WhatsApp to confirm sizing before ordering.
Payment and Delivery
Do you offer Cash on Delivery?
Yes, COD is available nationwide across Pakistan.
How long does delivery take?
2-4 business days for major cities like Karachi, Lahore, and Islamabad; 3-6 days for other areas.
Do you deliver outside Karachi?
Yes, we deliver nationwide across Pakistan.
Exchanges and Refunds
Can I exchange if the size doesn't fit?
Yes, we offer an easy 3-day exchange window from the date of delivery, as long as the shoes are unworn.
Do you offer refunds?
Refunds are only issued if we can't offer a suitable exchange. Full details are on our Refund and Exchange Policy page.
What if I received the wrong item?
Message us right away with your order number and photos, we'll arrange a free exchange.
Stock and Contact
How do I know my size is available?
Message us on WhatsApp with the shoe name and your size, we'll confirm availability instantly.
Do you get new stock often?
Yes, we add new pre-loved pairs every week. Join our WhatsApp group for restock alerts.
How do I contact you directly?
WhatsApp us at 0305-2438336, or email aliqalandaraz412@gmail.com.